For any online enterprise, reaching out to customers with their products and services requires a lot of effort. Online travel businesses with a website enjoy an edge over their peers who don’t have a website simply because it provides more traction. 

However, increasing traction and simply expanding your outreach is not going to help boost sales. For this, it is essential to convert them into potential customers. Offering online payment is the best way to do this since Indian travelers are known to increasingly book their vacations and complete the transaction online to reduce the accounting and paying when they are on holiday. Zaakpay’s payment gateway can help achieve this for travel companies on a budget.

Before discussing why travel businesses require the best Indian payment gateways, it’s essential to know what payment gateways are. 

Payment gateways are online platforms that enable eCommerce websites and apps to collect payments from customers. Payment gateways are vital to travel businesses since they facilitate transactions between consumers and companies. It is a gateway between the company and the customer while being the last step in completing the sales.

Why Should a Travel Company use a Payment Gateway?

The primary reason to opt for online payment services is that it allows customers to purchase a website using different payment modes. Not to mention, travelers can shop for tour packages, flights, hotels, cabs, and even tour experiences at any time of the day. 

Using Zaakpay’s India payment gateway to accept payments helps travel companies prevent transaction fraud and helps establish trust with the customer and many more advantages. 

However, travel businesses need to make sure that the payment gateway of their choice supports their business. Here is a brief look at six such factors.

Customer service

Customer service support is often an underrated factor, but it is indispensable for travel businesses. Zaakpay is one of the best Indian payment gateways that provides merchants and their customers the feasibility to approach the customer support 24/7. Travel businesses also need to ensure that a team of experts looks into their queries at any time of the day. 

Security

Security is the number one factor that one needs to be considered while choosing a payment gateway. Data security is paramount in the digital era as hackers are always looking for ways to steal users’ payment information.

While choosing a secure payment gateway, travel businesses must ensure that the service provider offers SSL data encryption and is PCI DSS compliant. This is important as it keeps customers’ data safe and secure. PCI-compliant credit card storage helps protect user information from being leaked and misused. 

Merchants must opt for a payment gateway equipped with the latest technology to provide security against data thefts. Zaakpay is a secure payment gateway that provides enhanced security features like mandatory CVV requirements and two-factor authentication.

Easy integration

Zaakpay understands that new online travel businesses need to put all their weight into making their product stand out among competitors. Thus, they barely have time to focus on how to get payment gateway integration done. 

That is why businesses need to consider an online payment service provider that makes it easy to integrate a digital payment system with their existing website. The most convenient way to do this is via APIs (application programming interface) so that they do not have to go through any third-party companies or software developers. 

Zaakpay’s payment gateway provides businesses with a wide range of plugins for payment gateway integration on different platforms that enables easy integration with any website. Moreover, Zaakpay can be integrated into mobile apps with incredible ease due to its secure SDKs.

Convenience fee

There are different payment gateway charges that a service provider levies on the merchant and their customer. Businesses need to ensure that these charges are as minimum as possible to reduce overhead costs and retain customers. Zaakpay offers the most competitive pricing plans, which can be tailored to the volume of transactions the business undertakes. Zaakpay levies low convenience fees on card payments, pushing an increasing number of merchants to include card payments on their payment gateways.

Zaakpay’s payment gateway has no hidden charges or pre-transaction charges. This makes it ideal for new travel business owners who want to avoid unnecessary expenses and reduce operational costs.

Customer experience

To opt for the right payment gateway in India, travel businesses need to assess the customer satisfaction that the service offers. 

Features like guest checkouts, no redirection to third-party pages, quick transactions, and a wholesome checkout experience boost customers’ satisfaction levels during payment.

Diverse payment modes

The world is rapidly moving towards a digital payment system, and it is no different for travel websites. Therefore, travel companies need to choose an India payment gateway that provides a wide selection of payment modes to the customers. By selecting the gateway that offers multiple payment modes, businesses allow their customers to pay conveniently.

Zaakpay has multiple payment options that allow freelancers to provide various options to their clients. Zaakpay supports 100+ payment modes ranging from Bank Transfers, Debit Cards, Credit Cards, UPI, Mobile Wallets, Pay Later, etc.

The Takeaway

There is no doubt that the right payment gateway can transform the customer’s experience while booking holidays and vacations on a travel website. Zaakpay’s payment gateway helps merchants provide their customers with a one-stop billing solution where they can process both online and offline billing. Customer service, security, easy integration, convenience fee, and mode of payment are the five crucial factors for achieving long-term success for the travel business, and Zaakpay nails each one with impeccable finesse. 

Drop in your contact details here, and we’ll develop a customized payment solution just for your travel business!